FAQ

The shop has my own designs: pick one and your size, and pay like in any webshop. Made for You is something completely yours: you tell me your idea, we talk it through, I send you an offer, and I paint it just for you.

Usually only one size of each design is already painted and in stock. It ships within 1–3 working days. Any other size is made to order: I get a fresh, new pair in your size and paint it for you. The product page shows how long that takes right now (usually 2–4 weeks) before you pay. If I can't get your size after all, you get a full refund.

I paint everything myself, so I can only take on so many Made for You pieces at once. When my schedule is full, I close commissions until the work in my queue is done. The shop stays open, and you can join the waitlist on the Made for You page.

Answer a few quick questions: what I paint on (sneakers or a jacket), who it's for, the colours, how much paint, plus any photos or drawings that help. Send me your brief and I'll reply. We talk it through by email, then I send you an offer: my take on your idea. Like it? You get a quote with the price, and once it's paid, I start painting. For ideas, have a look at the gallery.

Start Made for You

No. Those were painted for someone else and they're not for sale. If you love the style, tell me your idea through Made for You and I'll paint something that's yours.

Yes, as long as it's new and unworn: I don't do repairs or restorations (yet). I know the Nike Air Force 1, the Air Jordan 1 (high and low) and denim jackets best, but I'm happy to look at anything. Pick "Paint my own" as the canvas in Made for You, and I'll confirm your item before you post it, so please don't send anything before that. Posting it to me is at your cost and risk. It's a service, so before I start I'll ask you to confirm by email that I can begin right away; once it's painted, it can't be cancelled.

Yes. My designs aren't limited editions: I can paint one again on request until I retire it, and then it's closed for good. Every pair is still painted by hand, one at a time, so no two are exactly alike. On a sold-out design, tap "Paint me one".

No. I paint illustrations, not portraits, so I can't promise anyone's exact likeness, furry or not. Animals as part of an illustrated design are more than welcome.

It depends on the design and on how full my queue is. My quote tells you the expected timing before you pay. Need it by a certain date? Tell me in your brief and I'll be honest about whether I can make it.

Due to time constraints and the high volume of orders, I can't make preliminary sketches at the moment.

It depends on the design, the item and how much paint we're talking, so there's no price list. Once I've read your brief and we've talked it through, I send you an offer, and once you like it, a quote with the price. Nothing is owed until you pay it.

Visa, Mastercard and Maestro cards, Apple Pay, Google Pay and Revolut Pay. Payments are handled securely by Stripe, so your card details never touch my website.

At the moment, I require full payment when the order is placed.

Of course! Order a piece and enter the lucky person's address at checkout, and I'll ship it straight to them.

Yes, the Made for You gift card: €50, €100, €200 or your own amount from €25 to €500, sent by email with a printable card. It's good for anything in the shop and for Made for You, and it's valid for 24 months. Gift cards go on sale soon. Already got one? You can check its balance on the gift card page.

Check a gift card

Sneakers follow the brand's official sizing (Adidas, Nike, Diverge), so pick the size you usually wear in that model. Not sure? Write to me before you order.

Sizes that aren't in stock are painted just for you, so I can't exchange them. If you're unsure, ask me before you order.

Wash it inside a protective laundry bag at 30 °C on a low spin cycle. Ironing is allowed. You'll find the same instructions on the label.

Wipe them with a soft, damp cloth. No washing machine and no harsh brushes.

Yes! All Custom K kicks and jackets are great for everyday wear. But just like any art, paint can scuff, so wear them at your own risk.

Yes. Each pair is painted with acrylic paint that won't wash off in the rain.

Since this is art on a shoe, the paint can occasionally chip or scuff. If that happens, email me and I'll do my best to help. The customer pays all shipping costs.

Not at the moment, but contact me and I'll be happy to refer you to someone who can help!

For now I ship to Croatia and every other EU country. Shipping is charged at current rates (see Shipping).

In-stock pieces leave my studio within 1–3 working days. Pieces I paint for you after your order take the waiting time shown on the product page (usually 2–4 weeks), plus shipping. Your cart and checkout show the dates your order should arrive, counted in working days, and your confirmation email repeats them. Made for You: my quote tells you the timing before you pay. You'll get an email with a tracking number when your order ships.

Every parcel is tracked and insured. If it hasn't arrived, email me and I'll sort it out with the carrier.

Every piece is checked before it's packed, and every parcel is insured. If something arrives damaged, email me photos of the item and the packaging, and I'll make it right.

Shop pieces, in stock or painted to order, can be returned within 14 days of delivery without giving a reason. You pay the return postage, and please try them on indoors only. Made for You and personalised pieces are made to your specifications, so they can't be returned. Faulty pieces are always covered. The details are on the Returns & refund page.

You only need it if you'd like me to paint your own item. Once I've confirmed your item, I'll send you the address by email. Please don't send anything before that.